Webinars - INSTOREMAG.COM https://instoremag.com/education/webinars/ News and advice for American jewelry store owners Fri, 04 Aug 2023 18:56:10 +0000 en-US hourly 1 https://wordpress.org/?v=6.3 Shop! Masterclass Webinar: Sustainability for Retail: How Retailers Create Social, Environmental and Cultural Innovations https://instoremag.com/shop-masterclass-webinar-sustainability-for-retail-how-retailers-create-social-environmental-and-cultural-innovations/ https://instoremag.com/shop-masterclass-webinar-sustainability-for-retail-how-retailers-create-social-environmental-and-cultural-innovations/#respond Fri, 04 Aug 2023 18:53:44 +0000 https://instoremag.com/?p=97951 This MasterClass will touch on a number of facets relating to retail sustainability

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IN THIS SHOP! MASTERCLASS webinar, Ken Nisch, author of “Sustainability for Retail: How Retail Leaders Create Environmental, Social, & Cultural Innovations,” discusses the evolving sustainability practices at retail. This MasterClass will touch on a number of facets relating to retail sustainability — including recent trends — while offering business leaders practical solutions on how to incorporate sustainability practices in ways that work for everyone.

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How to Conduct Effective One-on-One Meetings https://instoremag.com/how-to-conduct-effective-one-on-one-meetings/ https://instoremag.com/how-to-conduct-effective-one-on-one-meetings/#respond Sun, 30 Jul 2023 17:10:37 +0000 https://instoremag.com/?p=97680 Watch the third installment in the Optimum Retail Solutions Management Communication Series.

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VETERAN MANAGERS KNOW that the monthly one-on-one meeting is potentially the most important conversation between a supervisor and an associate. Handled properly, it is an opportunity for the leader and the performer to enhance their relationship and improve performance results. Likewise, if approached casually, the conversation can become overly routine and ineffectual.
In this third installment of the ORS Management Communication Series, ORS founder Vince Rath and ORS consultant Dayna Brown will cover the following points on how to conduct an effective one-on-one.

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Human-Centric Design in a Digital World: Creating Unexpected Moments That Inspire, Educate, and Connect at Retail https://instoremag.com/human-centric-design-in-a-digital-world-creating-unexpected-moments-that-inspire-educate-and-connect-at-retail/ https://instoremag.com/human-centric-design-in-a-digital-world-creating-unexpected-moments-that-inspire-educate-and-connect-at-retail/#respond Wed, 28 Jun 2023 14:46:01 +0000 https://instoremag.com/?p=96960 In this first webinar in the Shop! Masterclass Series, NELSON Worldwide Chief Brand and Creative Officer Bevan Bloemendaal and NELSON’s Digital Masterplanning Strategist Brad Baer, explore how technology and the seamless blending of physical and digital touchpoints in the built environment can be leveraged to bring life to human-to-human connections at the intersection of design, […]

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In this first webinar in the Shop! Masterclass Series, NELSON Worldwide Chief Brand and Creative Officer Bevan Bloemendaal and NELSON’s Digital Masterplanning Strategist Brad Baer, explore how technology and the seamless blending of physical and digital touchpoints in the built environment can be leveraged to bring life to human-to-human connections at the intersection of design, technology and storytelling.

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GN Diamond Presents: The Buzz! Diamonds & the Shows https://instoremag.com/gn-diamond-presents-the-buzz-diamonds-the-shows/ https://instoremag.com/gn-diamond-presents-the-buzz-diamonds-the-shows/#respond Wed, 28 Jun 2023 14:08:43 +0000 https://instoremag.com/?p=96954 Asaf Herskovitz, CEO of GN Diamond and Shane Decker, the jewelry industry’s leading sales trainer, use this webinar to give you the latest diamond news from the June shows. What was selling? What was not? What can jewelers expect from the latest news in diamonds and how will changes in the diamond economy impact prices […]

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Asaf Herskovitz, CEO of GN Diamond and Shane Decker, the jewelry industry’s leading sales trainer, use this webinar to give you the latest diamond news from the June shows. What was selling? What was not? What can jewelers expect from the latest news in diamonds and how will changes in the diamond economy impact prices and availability in the future? Watch this hour-long presentation to find out!

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GN Diamond Presents: IT’S SHOWTIME! https://instoremag.com/gn-diamond-presents-its-showtime/ https://instoremag.com/gn-diamond-presents-its-showtime/#respond Thu, 25 May 2023 10:30:42 +0000 https://instoremag.com/?p=95777 Whether you shop at the shows or from your office, this GN Diamond webinar gives you what you need to know for diamond-buying success! To get the best results, you need to plan ahead. In this GN Diamond webinar, Asaf Herskovitz, CEO of GN Diamond and Shane Decker, the jewelry industry’s leading sales trainer, will […]

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Whether you shop at the shows or from your office, this GN Diamond webinar gives you what you need to know for diamond-buying success! To get the best results, you need to plan ahead. In this GN Diamond webinar, Asaf Herskovitz, CEO of GN Diamond and Shane Decker, the jewelry industry’s leading sales trainer, will show you how to review your current inventory; what shape, sizes and grades are selling in the U.S. right now; and what diamond jewelry you shouldn’t be without as we move into the next two quarters of the year.

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How To Deal With Difficult People https://instoremag.com/how-to-deal-with-difficult-people/ https://instoremag.com/how-to-deal-with-difficult-people/#respond Fri, 19 May 2023 12:20:46 +0000 https://instoremag.com/?p=95381 Second in the ORS Management Communication Series

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In the second webinar in this Management Communication Series, ORS founder Vince Rath and ORS consultant Dayna Brown will review techniques for dealing with difficult people. This hour-long webinar focuses on pre-emptive measures managers can take to diminish conflict before it begins; techniques to de-escalate emotions; and how to find common ground and promote problem solving.

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Understanding How to Increase the True Lifetime Value of A Customer https://instoremag.com/understanding-how-to-increase-the-true-lifetime-value-of-a-customer/ https://instoremag.com/understanding-how-to-increase-the-true-lifetime-value-of-a-customer/#respond Tue, 16 May 2023 09:56:30 +0000 https://instoremag.com/?p=95013 As a jewelry store owner, earning loyal customers and building positive customer relationships is likely always top of mind for you. But with so many clients to keep track of, you may find yourself having to prioritize certain client relationships over others. Join Ryan Blumenthal, Clientbook vice president of business development, to learn one of the […]

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As a jewelry store owner, earning loyal customers and building positive customer relationships is likely always top of mind for you. But with so many clients to keep track of, you may find yourself having to prioritize certain client relationships over others. Join Ryan Blumenthal, Clientbook vice president of business development, to learn one of the best ways to determine who your most valuable customers are by calculating their customer lifetime value (CLV). You’ll learn what CLV is and why it’s a key metric for jewelers to use; how to use the customer lifetime value formula and how clienteling can help you improve it.

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Sarine & GCAL: A New Vision for the Diamond Industry https://instoremag.com/sarine-gcal-a-new-vision-for-the-diamond-industry/ https://instoremag.com/sarine-gcal-a-new-vision-for-the-diamond-industry/#respond Thu, 11 May 2023 04:01:51 +0000 https://instoremag.com/?p=94574 Sarine CEO David Block and GCAL COO Angelo Palmieri discuss the future of diamond grading in this insightful webinar.

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IIn this webinar, you’ll learn how the innovative partnership between Sarine and GCAL will combine AI grading systems, the renowned 8X Cut Grade and comprehensive traceability solutions to provide unparalleled accuracy, consistency and confidence in diamond grading, authentication and ethical sourcing. Citrine Media’s Cheryl Kremkow moderates this insightful discussion on the transformative impact of this new partnership in shaping the future of the diamond industry.

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GN Diamond Presents, “Get Strategic: How to Plan for Diamond Selling Success” https://instoremag.com/gn-diamond-presents-get-strategic-how-to-plan-for-diamond-selling-success/ https://instoremag.com/gn-diamond-presents-get-strategic-how-to-plan-for-diamond-selling-success/#respond Mon, 01 May 2023 00:00:38 +0000 https://instoremag.com/?p=94017 There’s still plenty of time to review your diamond sales plan for the year.

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Whatch this hour-long webinar with GN Diamond’s Asaf Herskovitz and the industry’s favorite sales trainer Shane Decker to see what you’re doing right, what needs improvement and why it’s important to review your diamond stock and energize your sales training methods today.

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How to Optimize and Improve Your Communication Skills https://instoremag.com/how-to-optimize-improve-your-communication-skills/ https://instoremag.com/how-to-optimize-improve-your-communication-skills/#respond Mon, 27 Mar 2023 12:42:07 +0000 https://instoremag.com/?p=92801 Learn how to polish your skills in this ORS webinar series.

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In a retail store environment, good communication is the not-so-secret sauce that motivates and educates your sales team, strengthens customer loyalty and can boost your overall sales.

Join ORS founder Vince Rath and ORS consultant Dayna Brown as they drill down into the subject to teach store owners and managers how to better communicate with staff, how to convey a store’s vision and goals and create an atmosphere where each individual staff member can thrive.

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